Gaming at infinity88 should always be fun — a form of entertainment, not a way to solve financial problems or escape stress. We take our duty of care seriously, and we've built real tools to help every Filipino player stay in control.
At infinity88, we believe that responsible gaming is not just a legal checkbox — it is a genuine commitment to the well-being of every player on our platform. Whether you're spinning slots from Makati, playing live bingo in Cebu, or betting on the PBA from Davao, we want your experience to be enjoyable, safe, and within your means.
Problem gambling is a real concern in the Philippines, and infinity88 takes it seriously. We follow the responsible gaming guidelines recommended by PAGCOR and have invested in tools that give you genuine control over how, when, and how much you play. These are not just features — they are safeguards we encourage every player to use proactively, not just when things go wrong.
The golden rule at infinity88 is simple: only gamble with money you can afford to lose. Never chase losses. Never borrow money to fund your gaming. And if you ever feel like gambling is taking more than it's giving — emotionally, financially, or socially — please use the tools on this page or contact our player protection team immediately.
Remember: gambling at infinity88 is entertainment. The house always has an edge over the long run. Approach every session with a clear budget, a time limit, and the mindset that any winnings are a bonus — not an expectation.
Every infinity88 account comes with these built-in responsible gaming tools — free, instant, and always available from your account settings.
Set a daily, weekly, or monthly cap on how much you can deposit into your infinity88 account. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately; raising it requires a 7-day cooling-off period.
Set a maximum session duration so infinity88 automatically logs you out after a set period — whether that's 30 minutes, 1 hour, or 2 hours. You'll receive an on-screen reminder when you're approaching your limit, giving you a natural pause to reflect before continuing.
Need a short break? A cool-off period temporarily suspends your infinity88 account for a set duration — from 24 hours up to 6 weeks. During this time, you cannot log in, deposit, or place bets. This is ideal if you feel your gaming is becoming more frequent than you'd like.
Self-exclusion is a longer-term measure for players who feel they need a serious break. You can self-exclude from infinity88 for 6 months, 1 year, 3 years, or permanently. Once active, your account is closed and you will not be able to reopen it until the exclusion period ends — and permanent exclusion is irreversible.
Set a cap on how much you are willing to lose in a given day, week, or month. Once your loss limit is reached, infinity88 will prevent you from placing further bets for the remainder of that period. Like deposit limits, reductions take effect immediately while increases require a 7-day review period.
Enable periodic pop-up reminders that show you how long you've been playing and how much you've wagered in the current session. These gentle nudges help you stay aware of time and spending — because it's easy to lose track when you're in the zone, especially during a long bingo or slot session.
Problem gambling can develop gradually. Being honest with yourself about these warning signs is the first and most important step toward getting help.
Answer honestly. If you answer "yes" to two or more of these questions, we strongly encourage you to use our self-exclusion tool or speak with a counselor.
Have you ever gambled more money than you planned to in a single session, even after telling yourself you'd stop?
Have you ever borrowed money or sold personal belongings to fund your gambling at infinity88 or anywhere else?
Do you find yourself thinking about gambling frequently — planning your next session, replaying past wins or losses in your head?
Have you tried to cut back or stop gambling but found it difficult or impossible to follow through?
Has gambling caused arguments, tension, or financial problems with your family, partner, or close friends?
Do you gamble to escape from problems, loneliness, boredom, or negative emotions rather than purely for entertainment?
After losing, do you feel a strong urge to return as soon as possible to win your money back?
If you answered yes to 2 or more questions, please consider using our self-exclusion tool or contacting our player protection team at [email protected]. You are not alone, and help is available.
Under Philippine law and PAGCOR regulations, online casino gaming is restricted to individuals who are 21 years of age or older. This is not a guideline — it is a legal requirement that infinity88 enforces rigorously.
Every new infinity88 account undergoes identity verification (KYC) before any real-money play is permitted. You will be required to submit a valid government-issued ID — such as a PhilSys National ID, passport, UMID, SSS ID, or driver's license — to confirm your age and identity.
Any account found to belong to a person under 21 years of age will be immediately closed, all funds returned (minus any winnings, which will be forfeited), and the matter reported to the appropriate authorities. infinity88 also encourages parents and guardians to use device-level parental controls to prevent underage access to online gaming platforms.
If you suspect a minor has accessed or registered an account on infinity88, please report it immediately to [email protected]. We will investigate and act within 24 hours.
Mandatory for all infinity88 accounts
Accepted government-issued IDs for age verification:
All ID documents are processed securely and stored in compliance with the Data Privacy Act of 2012. See our Privacy Policy for details.
These practical habits help infinity88 players stay in control and keep gaming where it belongs — in the entertainment column.
Decide exactly how much you're willing to spend before you open the app. Treat it like a movie ticket — once it's spent, the entertainment is over for the day.
Set a phone alarm or use infinity88's session timer before you start. When the alarm goes off, log out — regardless of whether you're winning or losing.
A losing session is just a losing session. Log off, take a break, and come back another day with a fresh budget. Chasing losses is the fastest path to problem gambling.
If you're feeling stressed about gambling, talk to a trusted friend, family member, or our support team. Keeping it to yourself only makes it harder to address.
Gaming is best when it's fun, controlled, and within your budget. Set your limits, know the signs, and play with confidence at infinity88. 21+ only.